Shipping policy

SHIPPING POLICY

Order Processing

Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. Processing times may be longer during periods of high order volume.

Shipping

Elite Diamond Press currently ships orders within the United States. Available shipping methods, estimated delivery times, and shipping costs are displayed at checkout based on the delivery address and items ordered.

Delivery estimates are provided by the shipping carrier and are not guaranteed. Elite Diamond Press is not responsible for carrier delays or other circumstances outside our reasonable control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. If you discover an error in your shipping address, please contact us as soon as possible at support@elitediamondpress.com. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost, Delayed, or Damaged Orders

If your order arrives damaged, or you believe your package has been lost in transit, please contact us at support@elitediamondpress.com with your order number and relevant details. We will review the issue and assist with the appropriate next steps.

Order Tracking

When tracking information is available, it will be provided after your order ships. Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Questions

For questions regarding shipping or an existing order, contact us at support@elitediamondpress.com.